Privacy Policy
Effective Date: August 1, 2026
Denkei Corporation Americas (“Denkei,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit n-denkeiamericas.com, submit an inquiry, request a quotation or technical support, or otherwise communicate with Denkei Corporation Americas.
By using this website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you provide directly to us and certain information automatically when you use our website.
Information You Provide
When you submit an inquiry, request information, contact our sales or technical teams, or otherwise communicate with us, we may collect information such as:
- Name
- Company or organization name
- Email address
- Phone number
- ZIP code or general location information
- Product or model information
- Type of request, such as quotation, consultation, repair, or maintenance
- Inquiry details and other information you choose to provide
- Information contained in subsequent business communications
Please do not submit sensitive personal information through our general inquiry forms unless it is necessary for your request.
2. Information Collected Automatically
When you visit our website, certain technical and usage information may be collected automatically.
This may include:
- Internet Protocol (IP) address
- Browser and device information
- Operating system
- Pages viewed
- Landing and referring pages
- Approximate geographic information
- Date and time of visits
- Website interactions and navigation activity
- Cookie or similar device identifiers
We use this information primarily to understand how our website is used, maintain website functionality, measure website performance, improve user experience, and support our marketing and business analysis activities.
3. Google Analytics and Website Analytics
We use Google Analytics 4 (GA4) and related Google technologies to understand how visitors use our website.
Google Analytics may collect information about website activity, including page views, sessions, device and browser information, referral sources, approximate geographic information, and interactions with website features.
Google Analytics may use cookies or similar technologies to distinguish users and sessions.
Information collected through Google Analytics is processed by Google in accordance with Google’s applicable terms and privacy practices.
You may be able to control certain analytics technologies through our cookie or privacy controls, browser settings, or other privacy tools made available by Google.
Google requires websites using Analytics to disclose its use and how Google collects and processes data.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Operate and secure the website
- Remember certain user preferences
- Measure website traffic and performance
- Understand how visitors interact with our website
- Support analytics and marketing activities
Some cookies may be necessary for website functionality, while others may relate to analytics or other optional services.
Where applicable, you may manage your preferences through the cookie consent or privacy controls available on our website.
For additional information about the cookies and technologies used on this website, please review our Cookie Policy.
5. How We Use Personal Information
We may use personal information for legitimate business purposes, including to:
- Respond to inquiries and requests
- Prepare and provide quotations
- Provide product information and product selection assistance
- Provide technical, warranty, repair, maintenance, and after-sales support
- Communicate about products, services, orders, or business matters
- Coordinate with relevant internal departments
- Maintain business and customer records
- Improve our website, products, services, and customer experience
- Analyze website usage and business performance
- Protect our website, systems, employees, customers, and business
- Detect or prevent fraud, abuse, or security incidents
- Comply with applicable legal, regulatory, accounting, and contractual requirements
We do not use personal information submitted through our inquiry forms for purposes unrelated to the reason it was provided without an appropriate business or legal basis.
6. How We Disclose Personal Information
Personal information may be accessed by appropriate Denkei Corporation Americas personnel, including sales, technical, administrative, and communications personnel, when necessary for their work.
We may also disclose personal information to service providers, affiliated companies, manufacturers, suppliers, or other business partners when reasonably necessary to:
- Respond to your inquiry
- Prepare a quotation
- Provide requested product or technical information
- Support an order or transaction
- Provide warranty, repair, maintenance, or technical support
- Operate, maintain, secure, or analyze our website and business systems
- Comply with applicable law or legal process
We expect service providers handling personal information on our behalf to use it only as necessary to provide the relevant services and subject to applicable contractual or legal requirements.
We may also disclose information when required by law, regulation, court order, governmental request, or when reasonably necessary to protect our legal rights, property, employees, customers, or others.
7. Sale and Sharing of Personal Information
Denkei Corporation Americas does not sell personal information for monetary consideration as part of its ordinary business activities.
Some privacy laws use the terms “sale,” “sharing,” or “targeted advertising” more broadly than an exchange of information for money. Depending on the technologies used on our website and applicable law, certain analytics or advertising activities may fall within these definitions.
Where required by applicable law, we will provide appropriate privacy choices or opt-out mechanisms.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- Respond to and maintain records of inquiries
- Support quotations, orders, warranties, and customer relationships
- Maintain appropriate business and accounting records
- Resolve disputes
- Meet contractual obligations
- Comply with applicable legal and regulatory requirements
Retention periods may vary depending on the nature of the information and the business purpose for which it was collected.
When personal information is no longer reasonably necessary, we may delete, anonymize, or otherwise securely dispose of it in accordance with our business practices and applicable requirements.
9. Data Security
Denkei Corporation Americas uses reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
We seek to ensure that employees and other personnel who handle personal information understand the importance of appropriate information management and security.
However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.
10. Your Privacy Choices and Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Obtain information about how personal information is used or disclosed
- Opt out of certain uses or disclosures where required by law
- Withdraw consent where processing is based on consent
- Exercise other privacy rights available under applicable law
We may need to verify your identity before processing certain privacy requests.
If you submit a request regarding your personal information, we will review and respond to the request in accordance with applicable law.
You may submit a privacy request using the contact information listed below.
11. Cookie and Privacy Preferences
Where available, you may use the privacy or cookie controls provided on our website to manage certain cookies and tracking technologies.
Your choices may affect how certain analytics, personalization, or other website technologies operate.
Browser settings may also allow you to block or delete certain cookies.
12. International Visitors
Denkei Corporation Americas is based in the United States.
Our website may be accessed from countries outside the United States. If you provide personal information to us from another country, your information may be transferred to, stored in, or processed in the United States or other countries where we or our service providers operate.
Privacy and data protection laws in those countries may differ from the laws of your country of residence.
Where required by applicable law, we will take appropriate measures regarding the collection, use, and transfer of personal information.
13. Third-Party Websites and Services
Our website may contain links to websites or services operated by manufacturers, suppliers, business partners, social media providers, or other third parties.
Denkei Corporation Americas does not control the privacy practices of independent third-party websites.
We encourage you to review the privacy policies of third-party websites before providing personal information to them.
14. Children’s Privacy
Our website and services are intended for businesses and professional users and are not directed to children under the age of 13.
We do not knowingly collect personal information from children under 13 through this website.
If we learn that such information has been collected, we will take reasonable steps to delete it where appropriate.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technologies, or applicable requirements.
When we make material changes, we will update the Effective Date shown at the top of this Privacy Policy.
We encourage visitors to review this page periodically.
16. Contact Us
If you have questions about this Privacy Policy, wish to make a privacy-related request, or have concerns regarding how your personal information is handled, please contact:
Denkei Corporation Americas
300 N Martingale Rd, Suite 515
Schaumburg, IL 60173
United States
Email: sales@n-denkeiamericas.com
Phone: +1 847-584-2610
We will review privacy-related inquiries and respond as appropriate based on the nature of the request and applicable requirements.